Greg Foran (President and CEO of Walmart USA, and ex-Woolworths employee) said Woolworths’ biggest weakness was the inability to change. This remains true.
Only with clarity of vision can Woolworths avert a future where Coles and Aldi become the duopoly, and Woolworths is remembered with the same nostalgia that baby-boomers remember Flemings.
The concept is best explained in my book, “The Four Faces of Marketing”, which has been endorsed by many within the strategic marketing community around the world: More simply explained in a picture, headed “The Hierarchies of Marketing”, on the web page…
I believe the ONLY way Woolworths can be saved is from leadership at Board level… from a Board that can grasp and endorse strong strategic disciplines that will cascade down from very top to the very bottom of the organisational chart.
It’s no mistake that GE became the worlds largest company under the leadership of Jack Welch, with his insights into the 8P’s of Marketing… and the “scuttlebutt” is that WW is losing key executives daily!!! Given THESE EXECUTIVES, many of them toothless strategic ones, can see disaster coming; the Board needs to, too!
AS an ex-employee myself, I hold Woolworths in great esteem, and would hate to see that future rollout; but rollout it will without strategic direction NOW!